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What to Do If You Can't Edit DNS Settings on GoDaddy
What to Do If You Can't Edit DNS Settings on GoDaddy

If you're attempting to update your DNS settings on GoDaddy to point to Podpage but encounter a "Can't edit" message, here are some ideas.

Updated over a year ago

If you're attempting to update your DNS settings on GoDaddy to point to Podpage but encounter a "Can't edit" message for certain DNS settings, don't worry. There are a few common reasons for this issue, and we'll help you troubleshoot it:

1. Domain Forwarding is Enabled

  • Issue: If you have set your domain to forward to another location, this forwarding may take precedence over DNS settings.

  • Solution: To regain control over your DNS settings, you should turn off Domain Forwarding in your GoDaddy account. Once this is done, you should see the DNS settings become available for editing.

2. Custom Nameservers Are Configured

  • Issue: If you've configured custom nameservers for your domain, this can deactivate the ability to edit DNS settings through GoDaddy.

  • Solution: To resolve this, you should reset your nameservers to the default GoDaddy nameservers. This will allow you to regain control over DNS editing.

3. Activated a "Website" Product

  • Issue: If you've subscribed to a website builder feature or a similar product within GoDaddy, it might deactivate the ability to edit DNS settings.

  • Solution: To enable DNS editing, you should turn off the website builder or related features in your GoDaddy account. Once deactivated, you should regain access to edit your DNS settings.

Something Else? Contact GoDaddy

If none of the above solutions resolve the issue and you still can't edit your DNS settings, it's recommended to reach out directly to GoDaddy for support. Request their assistance in unlocking the DNS settings for your domain. They should be able to provide you with further guidance and resolve any underlying issues.

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