You can learn how to make sure your latest content is promptly displayed to your audience with the information below.
Episode Visibility Delay
If your latest episode is not visible on your website, it may be due to the frequency of Podpage server checks for new episodes. Here's the updated schedule based on your Podpage plan:
Pro Websites: Updated approximately once every hour.
Basic Websites: Updated approximately once every 4 hours.
Free Websites: Updated approximately once a day.Immediate Feed Check Regardless of your plan, you have the option to manually request Podpage to check your feed immediately. Follow these steps:
Access Your Dashboard.
Navigate to Pages → Episodes
Check Feed Status: At the top of the page, you'll find information about the last time your feed was checked. Click "Check Now" to trigger an immediate check.4. If syncing issues persist, manually refresh your RSS feed or reauthenticate the connection between your hosting platform and Podpage for a seamless feed update.
Additional Steps if Episodes Are Still Missing
Verify RSS Feed: If your episodes are not visible after a manual check, it may be because they are not yet in your podcast feed. Open your podcast feed from your host, and check if the episodes are present.
Use an XML parser to read the feed if necessary.
Contact Podcast Host: If the episodes are in your RSS feed but not on your website, contact your podcast host for assistance.
Reach Out to Podpage Support: If you confirm that the episodes are in your RSS feed and still not displaying on your website, contact Podpage support for further assistance.4. Verify the Feed Podpage Uses: Confirm the feed source (e.g., Spotify, Apple Podcasts) Podpage is using to ensure compatibility with your hosting platform.
Check Episode Publishing: Log in to your hosting provider (e.g., Libsyn) and verify the episode is published to the correct feed that corresponds to Podpage's designated feed.
Republish Episodes: Republish the problematic episode via your hosting provider as this can resolve sync issues.
Verify RSS Feed Settings: Ensure the proper RSS URL from your hosting platform is saved in your Podpage settings and re-enter it if necessary.
Upgrade Plan Verification: Confirm that your chosen Podpage plan includes features required for automatic syncing to ensure seamless updates.
Reauthenticate Your Connection: Manually refresh the feed or reauthenticate the connection between Podpage and your hosting platform in case of persistent syncing problems.