At Podpage, we understand that when you're facing challenges or have burning questions, sometimes a friendly voice on the other end of the line can make all the difference. While we genuinely empathize with the desire for direct phone support, we want to transparently explain why we've made the decision not to offer this service.

First and foremost, please know that our commitment to assisting our users remains unwavering. We've proudly helped tens of thousands of podcasters, just like you, create stunning websites through our reliable email and chat support channels. Our dedicated team, including our CEO and creator of Podpage, is here to lend a helping hand and provide expert guidance whenever you need it – yes, even on weekends!

You might wonder why we've chosen email and chat support over phone assistance. The answer is simple: efficiency and effectiveness. By focusing on these channels, we can offer timely responses and maintain the high-quality assistance our users deserve. Plus, it allows us to keep our prices affordable – a core value we hold dear.

Behind Podpage is a small but mighty team of professionals who work tirelessly to ensure your experience with our platform is nothing short of exceptional. While our size enables us to stay agile and innovative, it also means we must make tough decisions about resource allocation. Unfortunately, offering phone support would stretch our capacity thin and could compromise the level of service we're able to provide through other channels.

Rest assured, though we may not be available via phone, we're always just a click away. Whether you have a quick question or need comprehensive assistance, our support team is ready to assist you via email or chat. We'll work diligently to address your concerns and help you make the most of your Podpage experience.

We understand that not offering phone support may disappoint some of our users, and for that, we sincerely apologize. Your feedback is incredibly valuable to us, and we're continuously exploring ways to enhance our support offerings while staying true to our commitment to excellence and affordability.

In conclusion, while we may not be able to offer phone support, please know that our dedication to providing exceptional service remains steadfast. You're not just getting help from our support team – you're receiving assistance from the very individuals who created Podpage. That's how much we care about supporting you in your podcasting journey.

Thank you for your understanding and continued support.

If you have any further questions or concerns, please don't hesitate to reach out to us via email (support@podpage.com) or chat – we're always happy to help.