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My episodes aren't updating when I update my host.

Updated this week

Podpage provides a dynamic platform for podcasters to customize and enhance their episode content. However, it's essential to note that once episodes are initially imported, Podpage doesn't continually check for changes made on your podcast host platform. This guide outlines the options available to keep your Podpage updated when modifications are made to your episodes on the host platform.

Options for Updating Episodes

1. Make Changes Directly on Podpage

  • Go to Pages → Episodes → Edit on the specific episode.

  • Modify the content as needed, such as updating titles, adding images, or embedding players.

  • Save the changes.

2. Re-sync Your Feed with Podpage

  • Navigate to Pages → Episodes → Refresh Episode Data from Feed.

  • Click "Re-sync" on the side.

  • Choose one of the following options:

    • Refresh everything except images: Update episode details without affecting images.

    • Refresh everything: Update all episode details.

    • Delete all episodes and re-import: Clear changes made on Podpage and re-import episodes.

Note: The third option will delete all changes made on Podpage, so exercise caution.

3. Is this a New Episode?

Behind the scenes every episode has a unique ID. If you repurpose an older episode by changing the date, Podpage won't reimport this file (as it's not a new episode). If you go to Pages > Episodes > Episode list you can search for the episode and update the date.


Does Podpage Host My Podcast Episodes?

No, Podpage does not host your audio files. Instead, Podpage links to the audio files hosted on your podcast hosting service. This means:

  • If you cancel your hosting service and episodes are deleted, they will no longer appear on your Podpage website.

  • Podpage pulls your episodes directly from the active podcast RSS feed, just like podcast players do. If you're switching to a new hosting provider, your episodes will remain accessible on Podpage as long as the new host includes those episodes in your RSS feed. For example, free hosts like Spotify are compatible.

How to Update Your RSS Feed on Podpage

Switching to a new host often requires updating your RSS feed. Use the following steps to smoothly transition:

  1. If you haven't added custom notes to your episodes, go to Pages > Episodes > Episodes List in Podpage and select the delete and re-import option to reset your content.

  2. Before redirecting your RSS feed from your old host (e.g., podcast.co), ensure that all episodes have already been imported into your new host (e.g., Substack).

  3. Confirm with your new host that they offer a 301 redirect option. This functionality is essential for moving your audience from the old host to the new one without losing your listener base.

Troubleshooting Podpage Website Access Due to Ownership or Billing Issues

If you're unable to access your Podpage website but it remains online, the issue might stem from account permissions or billing. Here’s how to resolve this:

  1. Confirm that the email linked to your Podpage account matches your current login details.

  2. Ensure the correct payment method is set up under Account > Billing. If the default payment method has expired, update it to restore access.

  3. Once corrected, you should regain access and restore full visibility to your website.

Final Tips for Smooth Transitions

  • Always double-check your RSS feed before making updates to ensure no episodes are lost.

  • Maintain backups of your episode files or show notes to avoid disruptions.

  • Communicate with your hosting provider to clarify redirect options or data needs. By following these steps, you can manage hosting transitions, resolve access issues, and maintain an uninterrupted experience for your Podpage visitors.

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