If you're experiencing trouble with your Apple Smart Banner not displaying on your Podpage website, this article will guide you through the troubleshooting process to ensure it's working correctly. We'll cover common issues and how to resolve them to ensure that your visitors have a seamless experience.
Why Isn't the Apple Smart Banner Showing?
If the Apple Smart Banner is not visible on your Podpage website, there are a few potential reasons for this issue. Let's explore them one by one:
1. Previous Dismissal
The Issue: If you've dismissed the Apple Smart Banner or have seen it on your website before, Apple may stop showing it to returning visitors.
Solution: Try accessing your Podpage from a different iOS device that you've never visited your website from.
2. Ensure It's Turned On
The Issue: The Apple Smart Banner feature might be turned off in your Podpage settings.
Solution: Go to your Settings → Advanced Settings and ensure that the "Show Apple Smart Banner" checkbox is selected.
3. Verify Your Apple ID
The Issue: If the Apple ID associated with your Podpage is incorrect, it can prevent the Smart Banner from appearing.
Solution: Check your Apple ID by going to Publish → Reviews → Settings and make sure it is accurate.
Conclusion
In most cases, the absence of the Apple Smart Banner on your Podpage website can be easily resolved by following these steps. If you've tried these solutions and the issue persists, don't hesitate to reach out to our support team for further assistance. A functional Smart Banner ensures a smooth user experience, making it easier for visitors to access your podcast on Apple Podcasts.