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Why is my episode missing?
Why is my episode missing?

How often does Podpage check for new episodes?

Updated over 2 months ago

You can learn how to make sure your latest content is promptly displayed to your audience with the information below.

Episode Visibility Delay

If your latest episode is not visible on your website, it may be due to the frequency of Podpage server checks for new episodes. Here's the updated schedule based on your Podpage plan:

  • Pro Websites: Updated approximately once every hour.

  • Basic Websites: Updated approximately once every 4 hours.

  • Free Websites: Updated approximately once a day.

    Immediate Feed Check

    Regardless of your plan, you have the option to manually request Podpage to check your feed immediately. Follow these steps:

    1. Access Your Dashboard.

    2. Navigate to Pages → Episodes

    3. Check Feed Status: At the top of the page, you'll find information about the last time your feed was checked. Click "Check Now" to trigger an immediate check.


Additional Steps if Episodes Are Still Missing

  1. Verify RSS Feed: If your episodes are not visible after a manual check, it may be because they are not yet in your podcast feed. Open your podcast feed from your host, and check if the episodes are present.

    • Use an XML parser to read the feed if necessary.

  2. Contact Podcast Host: If the episodes are in your RSS feed but not on your website, contact your podcast host for assistance.

  3. Reach Out to Podpage Support: If you confirm that the episodes are in your RSS feed and still not displaying on your website, contact Podpage support for further assistance.

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